Our roasters are built to last a lifetime and backed by our support the whole way. Should you experience any issues or require replacement parts, contact our team of experts and we’ll get you back up and roasting right away. For more information, please contact us online or call 847.415.5264 for PROBAT parts or 847.415.5286 for Burns parts.
Most spares ship the same day
In our warehouse, we stock a large inventory of commonly used original spare parts for Probat Burns industrial coffee equipment. We can ship most spares the same day they are requested. We are dedicated to ensuring the optimum performance of your Probat Burns equipment, which is why all spare parts come with a three-month standard warranty.
Our team of experts is on hand Monday through Friday, from 8 a.m. to 5 p.m. CT, to help diagnose any issues that arise and determine which replacement parts are needed. To expedite the process, email email@example.com with the information on the identification plaque on the back of your roaster (you may attach a photo) and give us a brief description of the problem.